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This was the point at which the scam went from harmless to harmful. The phony technician, whom we assume was sitting in a call center surrounded by dozens of fellow co-workers performing the same scam, asked us to click "TECHLEVEL#2." We did, and our browser downloaded a Windows executable file - an installer or application - called ShowMyPC.exe. (This website is registered to a proxy service in Scottsdale, Arizona, making it hard to find the real site owner.) This opened up the website in the default browser. The scammer's next step was to ask us to type "into the search window in the Start menu. It's not clear why the scammer had us go through these steps, except maybe so that he could later claim that the stopped services were evidence of system malfunction. Of course, we did, as most Windows systems will have some stopped services. The tech scammer then had us open the Services tab in the System Configuration interface and tell us if we saw any services in a "Stopped" state. This brought up the Windows System Configuration interface. He instructed us to go to the Start menu and type in "msconfig," then hit Enter.
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The aforementioned Indian chap was polite and helpful, and told us that we needed to upgrade our version of Windows. A pre-recorded female voice told us that our Microsoft services would be "terminated" and that we needed to call (844) 308-6819 straight away.īeing up for a little adventure, we did. In our own case, we got a call at home a few minutes ago.
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This is probably your last option if anything above never worked for you.MORE: How to Protect Yourself from Tech-Support Scams This option for recovering will mostly come in random but just in case Yahoo! asks you to answer security questions, don’t hesitate to answer them correctly because that’s the only way to recover your accounts especially if you don’t have access to your phone numbers or alternate email addresses.Ĭontacting Yahoo! To Recover Your Account If you don’t have any access to the associated phone number of your Yahoo! Email, then answering the security questions will no doubt save your day. This is honestly one of your best options for recovering your account.
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You don’t have answers to the security questions. How To Recover Yahoo! Mail Without Phone NumberĪlright. However, if in case you also don’t have the phone number, then you’re last option is to use the alternate email associated with your Yahoo! Mail.
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If in any case, you can’t answer the security questions, your best option for recovering your Yahoo! Mail account is by using your phone number to get the security code sent by Yahoo! Mail. 5 Conclusion How To Recover Yahoo! Mail Without Security Questions